KAZAP: A TRANSMEDIA PRODUCTION STUDIO

PRIVACY POLICY

By accessing and/or using Kazap Company services you consent to us collecting, processing, storing and sharing your Personal Information in the ways set out in this Privacy Policy. If you have any concerns about providing data to us or having it used in any manner permitted in this Privacy Policy you should not use our Services.

 

- Information we collect about you, and how we collect it

 We may collect and process the following data about you: information that you provide us with when you fill in forms when using our Services, or when you create an account with us; details of your use of our Services and the resources that you access (for example, information about how and when you play our story worlds or visit our website(s), or what device you use to access our Services); if you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence; your interactions with us on our social media channels; and information we collect via cookies, as explained further below.

 

- Cookies

We use cookies and other similar technologies. Cookies are small files which store some information on your computer or mobile device.

We use cookies and similar technologies:

to allow us to recognize you and your device, for example by identifying your IP address;

to allow our Services to interact with a third party social network or platform (where you have chosen to allow such interaction);

to allow our payment processors to process your payment instructions;

to provide you with more customized Services, for example to provide our Services in the correct language;

to obtain data which will allow us to understand how people are using our Services so that we can improve them.

 

By accessing our website(s) or using our Services you consent to our use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings but you may find you are not able to enjoy all the features of our Services if you do so.

 

- Payment Information

When you purchase Services on our website(s), we may collect certain payment information from you on behalf of our payment service providers, but this information is temporarily cached in a way that is unreadable by Kazap Company. When you purchase items via our apps (such as those you can purchase in the App Store, via Amazon Kindle or on Google Play) we do not collect or store any payment information from you.

 

- How will we use your Personal Information?

You agree that we (or a supplier or group company acting on our behalf and only under our instructions) may use your Personal Information for the purposes of:

contacting you, for example as part of customer service or to send you updates about our Services;

managing your account and relationship with us and improving your experience when you use our Services;

research, surveying, and engaging with you, for example by sending you communications (including by email) for these purposes;

marketing and promotion of our Services or related products, for example sending you communications (including by email) for these purposes on our, or a third party’s behalf. For example, we might send you information about merchandise relating to our Services;

to create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services;

preventing cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organizations involved in crime and fraud prevention; and

as otherwise expressly set out in this Privacy Policy or as required by law.

 

- Will we share your Personal Information with third parties?

We will only share your data with third parties (for example, our group companies or suppliers):

with your consent (including as set out in this Privacy Policy);

as reasonably necessary in order to provide the Services to you (for example, by providing your Personal Information to suppliers we may use to fulfill the Services or to communicate with you);

where it is necessary to carry out your instructions (for example, to process a payment instruction we must provide your Personal Information to our payment processors);

where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it;

when you submit information as part of a competition or otherwise interact with our social media channels (for example, by providing a testimonial about one of our Services) we may publish the information you submitted, alongside your name and home country on our website and social media channels;

as we reasonably believe is permitted by law or regulation;

in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect the rights, property, or safety of Kazap Company, our users, or others;

in the event that there is a sale of the assets of Kazap Company or corporate restructuring, or as a result of a change of control of Kazap Company or one of its group companies, or in preparation of any of these events. Any third party to which Kazap Company transfers of sells Kazap Company’s assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy. We will not sell or rent your information to any third party outside of these circumstances.

 

- Interaction with third party social networks or platforms

You may allow our Services to interact with a third party social network or platform, which will provide data about you to us. These applications or websites are created and maintained by a third party which is not a part of, or controlled by Kazap Company. You should ensure that you read their terms of service and privacy policies to understand how they treat your data and what data they might share with us.

 

You understand that where you allow your account with us to interact with any third party social network or platform, we may share data about you with your contacts (and vice versa) in order that you may enjoy playing socially. This data includes your name, your social media profile picture and your scores and/or progress in our story worlds.

 

You can make changes to what data a third party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third party provider, however you may find you are not able to enjoy all of the same features of our Services.

 

- For how long will we retain your information?

We will retain your Personal Information for as long as is necessary to fulfill the purposes for which it was collected or as needed to provide you with Services. We may retain your Personal Information after you have closed any account you have with us or after we have ceased providing Services to you if retention of your Personal Information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between members, prevent fraud, cheating or abuse, or enforce this Privacy Policy or any other agreement we may have with a user.

 

- How do we protect your Personal Information?

We maintain appropriate technical and physical safeguards to protect your Personal Information against accidental or unlawful destruction or loss, alteration, unauthorized disclosure or access, use and all other unlawful forms of processing of the data in our possession. We use the same level of skill in protecting your Personal Information as other similar developers. However, since the internet is not a completely secure environment we cannot guarantee that information you transmit via our Services will not be accessed, disclosed, altered or destroyed by breach of any of our safeguards.